Rant

I am getting fed up being called a user, we are no longer customers, patients or students, but users of a service. Since the Powers That Be have changed to calling us such, they now treat us like rubbish.

It seems that changing the name means they can disregard our wishes, we are never right, and get ignored, as they go off and do their own thing, no matter what we want or need. We just don't count any more, mearly people who use the system. Lower than the low, not worth bothering about. Should be grateful that they are there giving us their great offers, and scrambling for their approval.*snark*

*end of rant*